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Abu Dhabi suspends COVID-19 'green pass' system following Alhosn app outage

June 18, 2021
For the public’s convenience, the committee announced that it has temporarily suspended the use of the
For the public’s convenience, the committee announced that it has temporarily suspended the use of the "green pass" on the Alhosn app to enter all announced areas. — Courtesy photo

ABU DHABI — The Abu Dhabi Emergency, Crisis, and Disasters Committee has announced it has reviewed the causes behind the technical issues faced by some Alhosn app users, resulting from a surge in new subscriptions, and has overseen the efforts by the app’s team to restore the service to all users as quickly as possible.

For the public’s convenience, the committee announced that it has temporarily suspended the use of the "green pass" on the Alhosn app to enter all announced areas. The "green pass will be reinstated after completing the app update and ensuring the continuity of the app service for all users.

As for the use of the Alhosn app to enter the emirate, the committee approved the use of text messages to show test results per current procedures, for those facing technical issues with Alhosn or entering the emirate. This comes into effect from Friday (June 18) and continues until the app is updated.

The committee appealed to the public to continue to adhere to preventive and precautionary measures, stressing that their safety is a top priority. It also expressed its appreciation to all members of society for their confidence and cooperation with all concerned authorities. — WAM


June 18, 2021
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