Saudi Gazette report
JEDDAH — Labor Minister Mufarrej Al-Haqabani listened to complaints of workers from Makkah and Madinah through a virtual face-to-face meeting.
The minister listened to their demands through video conferencing. The demands covered a wide range of issues. Haqabani instructed the departments concerned to look into the issues and solve them within a few days.
The video call service was launched recently ensuring the importance of swiftly processing workers’ applications as per labor regulations.
Haqabani emphasized that his ministry is keen to open doors to workers/employers as they can submit their complaints without having to travel or commute to Riyadh Headquarters.
The Ministry of Labor launched the new service across the Kingdom so that workers and employers can remotely contact senior officials.
The ministry also prepared 60 branches equipped with video calling technology.
To utilize the service, workers or employers can remotely contact senior officials or the labor minister through the customer service No. 19911 and reserve an appointment for video conferencing.
The service aims at allowing high-ranking officials at the ministry to contact workers/employers and address their complaints.
