FACTFILE

Software as a Service (SaaS) n SaaS is a software distribution model in which applications are hosted by a vendor or service provider and made available to customers over a network, typically the Internet.n SaaS is becoming an increasingly prevalent delivery model as underlying technologies that support web services and service-oriented architecture (SOA) mature and new developmental approaches, such as Ajax, become popular.n Meanwhile, broadband service has become increasingly available to support user access from more areas around the world.n SaaS is closely related to the ASP (application service provider) and on demand computing software delivery models. n Benefits of the SaaS model include: easier administration, automatic updates and patch management, compatibility since all users will have the same version of software, easier collaboration and global accessibility.n The traditional model of software distribution, in which software is purchased for and installed on personal computers, is sometimes referred to as software as a product.