Saudi Gazette
Apart from an outstanding team and hospitality standards, The Hilton Garden Inn Mall of the Emirates, offers great value for money this summer. The new hotel is among the first Hilton Garden Inn’s in the GCC and the largest outside the US.
The ideal location next to Mall of the Emirates allows easy access to Sheikh Zayed road and the metro station. The location offers fantastic connectivity to all major business districts and leisure attractions, including beaches, skydiving, golf courses and more. Downtown Dubai and the iconic Burj Khalifa at the Dubai Mall are only around 15-minutes away from the hotel.
The contemporary suites are spacious, with more room for luxury, such as the 56 sq. meter one bedroom suite that comes with a separate living room that accommodates a pullout sofa for convenience sake. The hotel has great dining venues such as The Garden Grille, the all day dining venue. The 24-hour Pavilion Pantry offers snacks and travel articles. Unwind at The Garden Bar, or check out the grab-and-go options at The Garden Café that serves aromatic coffee with a smile any time of the day. The hotel has an outdoor infinity pool and kids pool, alongside a complimentary 24-hour fitness center and spa treatments. It also has four meeting rooms; pre-function space and a 24-hour business center for those are always working.
We spoke to Remmie De Graaf, General Manager at Hilton Garden Inn Mall of the Emirates in Dubai, to find out more about the brand. “Hilton Garden Inn, one of Hilton’s 14 brands provides business and leisure guests midscale accommodations and modern amenities for a comfortable stay. The Hilton Garden Inn Promise affirms the brand’s goal to make each guest’s stay better and brighter. Guaranteed. Team members at nearly 790 hotels in 38 countries around the world ensure today’s busy travelers have a bright and satisfying experience, starting with the first hello. As a recognized F&B leader, Hilton Garden Inn serves locally sourced food and beverage at its full-service restaurants and bars, featuring everything from cooked-to-order breakfast, handcrafted drinks, and on-trend small plates,” De Graaf told Saudi Gazette.
The brand resonates with the young and savvy traveller as Hilton Garden Inn accommodates the new age, savvy business and leisure traveler who is always on-the-go but understands the importance of connecting to his or her surroundings. “We listen carefully to our guests to ensure we adjust and lead the way in order to exceed our guests’ expectations.” The hotel exudes a warm and family-friendly vibe, which attracts a lot of GCC families. “Experience wise, our flexibility and mindfulness of the norms and customs has taught us to ensure a great experience for our GCC and Saudi guests. With a great hospitable team and our central location next to the Dubai Mall of the Emirates, we are an excellent choice to have a fabulous stay,” he added. Given the dynamics of the Dubai market, De Graaf said the hotel strives to be the leader in Barsha.
“The Dubai hotel market continues to develop at very fast pace. A great team, being innovative and flexible allows us to be successful.” He said the key to being a great hotelier lies in teamwork. “We work as one team, with one common goal to exceed our guest experiences.” This is achieved through tailoring guest experiences. He said guest feedback is extremely important. “It is daily reviewed and responded to by the team. Like this we can measure the impact of our services and if required, optimize the guest experience,” he explained, noting that most of it is collected from online sources.
Discussing the role of the hotel in sustainability and community projects, he said: “The hotel has achieved several outstanding recognitions and certifications for sustainability. Being a certified ‘Leed Gold’ hotel, we operate on a very high standard. The most recent success was winning Hilton’s ‘Bikes are Back’ competition. The competition was set up as part of Hilton’s commitment to preserving the environment, challenging hotels to go further in improving their environmental performance by reducing energy use, water and more. The hotel won the award for its sustainability efforts – and all Team Members were awarded with a mountain bike.”
Check out their latest offers online http://hiltongardeninn3.hilton.com/
